| Drivers understand their vehicles. They know if something doesn't “feel” right and should be checked. When it comes to engine performance “drivability” concerns, they often request a “tune-up”.
Along with performance issues, consumers often use the term “tune-up” when they want to make sure their vehicle is reliable. Perhaps they are planning a vacation, or getting ready for winter, or giving the vehicle to a family member.
On today's high-tech vehicles, the term “tune-up” can be confusing. To determine what, if anything needs to be serviced or replaced, a comprehensive inspection must be done covering the key engine performance systems.
The 21st Century Tune-Up is not a list of parts to be replaced. It is a comprehensive checklist.
The initial customer interview and 18 quick checks should take less than 30 minutes. Additional in-depth tests are listed if potential problems are identified. A detailed list of all the checks are included in the Professional Service Provider 21st Century Tune-Up brochure.
“Flash” updating one of the on-board computers may be all that is needed to improve performance. As part of the checklist, professional service providers can see if an update is available and perform the update if needed. iflash may be the answer.
For the professional—seminars and service manuals are available through your Standard territory sales manager.
Our 21st CTU video and wall posters are available for display in service provider waiting rooms. A consumer handout explains the 21st Century Tune-Up and provides a checklist.
Visit our Reference Library for available downloads
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